

Chat about your business connectivity options with Joe Brownell on 01323 380260 or email business@lightningfibre.co.uk.
Advertised speeds "at the modem" in your premises. For best performance use a wired Ethernet connection. Wireless performance is limited to wireless conditions and will not reflect maximum package speeds.
Service Level Agreements
* Level 2 Business Broadband SLA. Fault resolution by end of next business day if fix is reported by 17:00.
Upgrade to SLA Level 3 for £50 per month (comes as standard with Business Ethernet). Fault resolution is within six working hours from notification of fault. Working hours are 08:00 - 20:00.
** Additional static IP addresses may be added to your package for £5 +VAT per month per additional static IP.
Advertised speeds 'at the modem' in your premises. For best performance use a wired Ethernet connection. Wireless performance is limited to wireless conditions and will not reflect maximum package speeds.
Prices exclusive of VAT. Add a Static IP Address to your package for £5+vat per month.
Service Level Agreements
* Level 1 Business Broadband Lite SLA. Fault resolution within 2 working days if reported by 12:00 (noon) during a working day.
Upgrade to Business Broadband for faster fault resolution on our Level 2 SLA (1 working day). From there, you can upgrade to SLA Level 3 for £50 per month (comes as standard with Business Ethernet). Fault resolution is within six working hours from notification of fault.
Trusted by businesses across a wide range of sectors including enterprise, retail, hospitality, education and more.
We strongly recommend that business broadband is provided as part of a fully serviced IT or business systems solution. You can view our current Trusted Managed Service Providers or ask your existing supplier to contact us.
