The UK's Best Consumer ISP*
*ISPA Awards 2023, Best Consumer ISP (<50K customers)
Unlike a ‘fibre’ network, which may include old copper wire, we’re undertaking a major infrastructure upgrade in towns including Eastbourne, Hastings, Hailsham, St Leonard's, Heathfield and Broad Oak to lay a brand new ‘full fibre’ broadband network. This FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your modem using fibre optic cables all the way. This is why our network is both hyper reliable and hyper fast.
If you’re frustrated by slow, unreliable internet speeds, poor customer service and prices that change during your contract, you’re going to want to take advantage of Lightning Fibre’s full fibre network. We are providing you with 100% full fibre broadband. We don’t use the old Openreach copper phone lines that some other providers still use. Plus, we have a responsive, local customer service team based in East Sussex and we never increase our prices during your contract term.
If 10Gbps ever isn’t enough bandwidth, we’ll simply upgrade our optics and your modem, all without requiring any engineering or cabling change to the network. Tests show full fibre can deliver terabits of data per second already. So, we’re already way ahead of most other broadband providers.
Are you looking for a great new broadband deal? Do you need the fastest broadband in The South East? Fed up with poor broadband internet speeds? If we’ve already reached your area you can switch easily online. If we’re not in your area just yet please register online and our team will update you. In the meantime, it’s important not to commit to a long term contract with your current provider as this will stop you switching when the time comes. Typically, if you see our teams working along your street, we will be ready to connect your premises within a month or two.
If our construction team are working in your area right now and you have an issue or require access to your property, the best thing to do is to speak with a member of the construction team and they’ll be happy to help. Alternatively, if you’d like to notify us of any issues, you can email ask@lightningfibre.co.uk or call us on 01323 380260.
