The UK's Best Consumer ISP*

There's fast, really fast, and then there's Lightning Fibre Fast!
A hyper-fast Full Fibre broadband network with unbeatable speeds and reliability. #FullFibreRocks
*ISPA Awards 2023, Best Consumer ISP (<50K customers)
Freddy Fibre diggingLightning Fibre Icon
We are a cutting edge, community minded full fibre network operator and ISP based in Eastbourne, East Sussex.

Unlike a ‘fibre’ network, which may include old copper wire, we’re undertaking a major infrastructure upgrade in towns including Eastbourne, Hastings, Hailsham, St Leonard's, Heathfield and Broad Oak to lay a brand new ‘full fibre’ broadband network. This FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your modem using fibre optic cables all the way. This is why our network is both hyper reliable and hyper fast.

If you’re frustrated by slow, unreliable internet speeds, poor customer service and prices that change during your contract, you’re going to want to take advantage of Lightning Fibre’s full fibre network. We are providing you with 100% full fibre broadband. We don’t use the old Openreach copper phone lines that some other providers still use. Plus, we have a responsive, local customer service team based in East Sussex and we never increase our prices during your contract term.

Our full fibre network can actually deliver symmetric 10Gbps speeds for all, so it’s fully future proofed.

If 10Gbps ever isn’t enough bandwidth, we’ll simply upgrade our optics and your modem, all without requiring any engineering or cabling change to the network. Tests show full fibre can deliver terabits of data per second already. So, we’re already way ahead of most other broadband providers.

Are you looking for a great new broadband deal? Do you need the fastest broadband in The South East? Fed up with poor broadband internet speeds? If we’ve already reached your area you can switch easily online. If we’re not in your area just yet please register online and our team will update you. In the meantime, it’s important not to commit to a long term contract with your current provider as this will stop you switching when the time comes. Typically, if you see our teams working along your street, we will be ready to connect your premises within a month or two.

If our construction team are working in your area right now and you have an issue or require access to your property, the best thing to do is to speak with a member of the construction team and they’ll be happy to help. Alternatively, if you’d like to notify us of any issues, you can email ask@lightningfibre.co.uk or call us on 01323 380260.

Caroline Ancell cutting the ribbon of a new Lightning Fibre box
WHY WAIT?
Switch today or Register online for updates
Lightning Fibre Full Fibre Broadband is just a few steps away:
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STEP 1
Enter your postcode to check if your address is ready to connect to our full fibre broadband network. If it’s not, please register your interest for updates.
STEP 2
Choose the perfect Lightning Fibre broadband package for your home or business.
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STEP 3
Pick your preferred installation date and time. If your property is unusual, perhaps give us a call to check a 'standard install' will be sufficient.
STEP 4
Complete your Direct Debit mandate - no need for a paper form, you can do everything online. If a setup fee is due, we’ll take that before installation and your first monthly service subscription will be taken once you’re live.
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STEP 5
Our Installation Engineers will come to your property to connect our fibre optics from the street cabinet directly into the modem inside your building. In no time at all, you’ll be enjoying the power of full fibre broadband.
STEP 6
We’re Live – enjoy unbeatable speeds and reliability with our full fibre broadband network. You’ll wonder how you ever lived without us! Spread the word....tell all your friends, family and work colleagues, and please leave us a review on Trustpilot.
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