Collectively all information that you submit to Lightning Fibre Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws
Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
The UK General Data Protection Regulation;
Lightning Fibre Limited, We or Us
Lightning Fibre Limited, a company incorporated in England and Wales with registered number 11168423 whose registered office is at Unit 3-4 Technology Business Park, Moy Avenue, Eastbourne, BN22 8LD;
UK and EU Cookie Law
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or You
Any third party that accesses the Website and is not either (i) employed by Lightning Fibre Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Lightning Fibre Limited and accessing the Website in connection with the provision of such services; and
The website that you are currently using, https://www.lightningfibre.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a. the singular includes the plural and vice versa;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
b. contact Information such as email addresses and telephone numbers;
c. financial information such as credit /debit card numbers;
d. IP address (automatically collected);
a. data is given to us by you; and
b. data is collected automatically.
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you register with us and set up an account to receive our products/services;
c. when you make payments to us, through this website or otherwise;
d. when you elect to receive marketing communications from us;
e. when you use our services;
a. we automatically collect some information about your visit to the website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
a. internal record keeping;
c. Marketing– we will contact you from time to time specifically about our company and our services by email, phone, mail and text message. You can opt out of marketing by emailing firstname.lastname@example.org or changing your contact preferences when we contact you (‘opt out’). We send ‘cold’ mail; to stop cold mailings to your address we recommend that you register with the Mail Preference Service https://www.mpsonline.org.uk/
10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
a. our employees, agents and/or professional advisors - to be able to provide our ISP service ;
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your data on secure servers.
c. payment details are encrypted using SSLtechnology (typically you will see a lock icon or green address bar (or both)in your browser when we use this technology.
a. Right to access -the right to request (i) copies of the information we hold about you at anytime, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive. "Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct -the right to have your data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your data from our systems.
d. Right to restrict our use of your data - the right to "block" us from using your data or limit the way in which we can use it.
e. Right to data portability -the right to request that we move, copy or transfer your data.
f. Right to object -the right to object to our use of your data including where we use it for our legitimate interests.
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the website, you agree to our placement of functionality cookie.
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
We use the following strictly necessary cookies:
Site functionality cookies - Site analytics cookies
We use the following functionality cookies:
Customer preference cookies - Gather customer details
We use the following analytical/performance cookies:
Customer analytics - To gather customer analytics