7.30 pm - Sunday 23 November 2025
We're currently experiencing degraded broadband performance for a number of customers in Eastbourne Old Town and the surrounding area.
We have engineers scheduled to work on this issue overnight. Further updates will be posted here as soon as we have more news.
Thank you for your patience and sincere apologies for the inconvenience caused by this issue.
8.25 am - Monday 25 November 2025
Maintenance was carried out overnight and we're monitoring the network at this time. If issues persist, there may be a requirement for some further maintenance later today to address this. Further updates to follow as soon as we have more information from the engineering and network team.
Thank you for your patience while we resolve this performance issue.
1.30 pm - Tuesday 25 November 2025
The maintenance work was completed on Monday night and we have monitored network performance for 24 hours. We are confident that the issue is now fully resolved and your broadband performance is now back to full strength.
If you have any questions please contact your local customer services team on 01323 380260 or email ask@LightningFibre.co.uk.