About Us

Lightning Fibre is a full fibre broadband network operator and internet service provider (ISP) offering speeds up to 10Gbps.

We provide a broadband service directly to consumers, small businesses and property developers in the South East via Managed IT Partners and serve medium and large businesses and schools UK wide.

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Our Story

We believe that everyone should be connected.

Lightning Fibre has invested millions, since 2018, to upgrade and future-proof the UK’s broadband infrastructure from copper to full fibre in parts of Sussex and Kent.

This implementation of direct fibre to the premises (FTTP) means that your business, or your clients’ businesses, are not impacted by the legacy copper infrastructure that is not fit for modern enterprise and consumers in the digital age. Read more about our technical network infrastructure.

As well as offering our own full fibre network for businesses and residential consumers, we also wholesale the City Fibre and Netomnia business networks nationally, delivered primarily through a network of trusted Managed IT Service Partners.

Our dedicated technical and customer support teams available 7 days a week from 8 am to 8 pm.

Further networks will be added to the Lightning Fibre Business ISP offering, providing further geographical coverage.

Business Broadband Services

Business Broadband

Our symmetric, multi-gigabit networks deliver Business Broadband speeds of up to 10Gbps (subject to regional availability).

Resilience Lines

As well as our main business broadband offering, some clients install an additional resilience line for full broadband back up.

Dedicated Lines

Larger businesses, or organisations with buildings serving multiple occupants requiring high bandwidth, can have a dedicated ethernet line to achieve a private, high performance broadband connectivity (subject to availability).

Awards
Multi Award-Winning
Lightning Fibre is recognised by the industry as one of the best ISP’s in the country.
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Broadband Provider of the Year!

In 2025 Lightning Fibre was awarded the Connected Britain award for Broadband Provider of the Year.  This recognizes outstanding performance and innovation in the UK's broadband and digital ecosystem, as well as providing excellent connectivity, putting customers first and supporting local communities.

Also, in November 2025, Lightning Fibre scored a hat-trick as Best Consumer ISP:

  • ISPA Awards 2025: Best Consumer ISP (under 100k customers)
  • ISPA Awards 2024: Best Consumer ISP (under 100k customers)
  • ISPA Awards 2023: Best Consumer ISP (under 50k customers)

The ISPA Best Consumer ISP Award is aimed at challenger brands offering gigabit-capable fibre services. The judging process considers overall service levels, packages, performance, customer satisfaction, value, fair pricing, and support for vulnerable customers, as well as publicly available data from sources like Ofcom and Trustpilot.

Other Awards:

  • ISPA Awards 2025: Best Customer Experience
  • UK Fibre Awards 2025: Take-Up Champion
  • UK Fibre Awards 2025: Sales/Commercial Team of the Year
  • Sussex Business Awards 2025: Best Customer Experience - Finalist
Recognition
Championed by Government
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“Decent broadband is essential for our modern demands; at work, school and at home. I am particularly impressed by Lightning Fibre’s early adoption of a ‘social tariff’, helping people on means-tested benefits access this brand new technology.

The company has already achieved huge respect for the amount of community support it gives, and I am delighted to support them in marking another local milestone with the launch of full fibre for Hampden Park.”

Josh Babarinde
MP for Eastbourne & President of the liberal democrats

“Reliable internet access is an absolute necessity for households, schools and businesses in Wealden.

I was pleased to learn all about this exciting new phase of the full fibre roll out for Hailsham, and I’m pleased that local companies like Lightning Fibre are helping to build the new infrastructure needed, accelerating growth and jobs, and improving the quality of life for thousands of people in Hailsham and across Wealden and East Sussex.”

Nusrat Ghani
MP for Sussex Weald & Deputy Speaker of the House of Commons
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Get in touch
Ready to get connected - or need a chat?
Please fill in the contact form to request a callback or answers to your questions.
Alternatively,  chat about your business connectivity options with Joe Brownell on 01323 380260 or business@lightningfibre.co.uk.