Highlighting The Team Behind Lightning Fibre’s ISPA Award Hat-Trick
Winning Best Consumer ISP for the third year in a row at the ISPA Awards is no mean feat. Awards like this are never down to one department. They are the result of many moving parts coming together every single day.
Today, we are recognising our colleagues who may not always be in front of customers, yet their skills, collaboration and support keeps our network strong, our service reliable, and our business growing.
Keeping the Network Running Smoothly
Our Network team ensures the core infrastructure that powers Lightning Fibre is resilient, secure and performing at its best. They monitor the network around the clock, oversee upgrades, plan long-term capacity, and make sure homes and businesses experience the consistent speeds we are known for.
The IT and Programming teams make sure our internal systems, tools and platforms run reliably. Whether maintaining security, developing new software or helping colleagues work more efficiently, they ensure the technology behind the business stays strong, secure and up to date.
Looking After the Numbers
Our Finance team supports every area of the business. They help us plan responsibly, manage budgets, pay suppliers and keep everything running smoothly as we grow. Their careful approach allows the rest of the company to deliver at its best.
Helping Our People Learn, Grow and Feel Supported
From recruitment to staff development, upskilling and ongoing support, the HR team makes sure Lightning Fibre has the right people, the right skills, and the right guidance. They help create a positive, inclusive working environment and ensure our colleagues have everything they need to do their best work.
Sharing What We Do with the Communities We Serve
The Marketing team helps customers discover who we are and what we offer. They manage our visual presence, highlight community involvement with sponsorships and events, work with local charities, business organisations and other stakeholders. Their work helps residential and business communities feel connected to a trusted, local provider.
Keeping Everything Flowing Behind the Scenes
Every installation, repair and upgrade relies on our Warehouse and Operations staff. The Warehouse team coordinates stock, equipment and logistics to ensure field-based teams have what they need.
While our fleet operations manage all vehicles, ensuring our teams can reach sites safely and on time.
A Team Effort Behind Every Award
Our ISPA award hat-trick is a reflection of hard work across the entire business. Every department plays a vital role in delivering the high standards customers expect from us.
From system development and stock coordination, to network monitoring, people management and financial planning, these teams help create the strong foundations that support our exceptional sales, installation and customer service teams out on the front lines. Together, they keep Lightning Fibre growing, improving and delivering for our communities year after year.
If you would like to join our award-winning network, check your postcode on our website, call 01323 380260, or visit us at the Enterprise Centre in Eastbourne town centre, next to the train station.
