Lightning Fibre is one of the South East's fastest-growing independent Full Fibre broadband providers, delivering ultrafast connectivity across East Sussex whilst remaining proudly local.
We're transforming the way we engage with communities.
Rather than simply knocking on doors, we've developed LF Engage – a structured, data-led community engagement model that combines local marketing, direct sales, customer referrals, community events and targeted campaigns to maximise broadband adoption across every territory.
We're now looking for an ambitious Community Engagement Manager to lead this exciting next phase.
If you're an inspirational field leader who enjoys coaching people, planning campaigns and delivering measurable commercial results, we'd love to hear from you.
This isn't a traditional field sales management role.
You'll lead a team of Community Engagement Ambassadors, planning and coordinating territory-based campaigns that combine multiple customer engagement channels to drive broadband adoption and customer acquisition.
You'll spend time coaching your team in the field, analysing campaign performance, developing people and working closely with Sales and Marketing to ensure every campaign delivers measurable commercial outcomes.
Success isn't measured simply by activity.
It's measured by territory growth.
You'll have experience leading field-based sales or engagement teams and genuinely enjoy developing people.
You'll be commercially minded, organised and comfortable balancing operational planning with hands-on coaching in the field.
We're looking for someone who can inspire people, solve problems and continuously improve performance.
You'll ideally have:
Experience within telecoms is advantageous but not essential.
We're proud to be a multi-award-winning Full Fibre broadband provider with strong local roots and ambitious growth plans.
This is a rare opportunity to help shape a new commercial engagement model that combines community engagement, local marketing and direct sales into one integrated customer acquisition strategy.
You'll have the autonomy to influence how campaigns are planned, how people are developed and how success is achieved, whilst making a genuine difference to the communities we serve.
If you're looking for a leadership role where your ideas, coaching and commercial thinking will have a real impact, we'd love to hear from you.
Apply today and help us redefine community engagement at Lightning Fibre.
Benefits: