Optional replacement landline service available see VOIP.
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Price promise – we will not increase the price of your package during your contract Term, unless you amend your package and additional costs are applicable.
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Service Level Agreements
Level 2 – Business Broadband SLA. End of next business day fix if reported by 17:00.
Level 3 – Enhanced SLA. Six working hour fix from notification of fault. Working hours 08:00 – 20:00. Upgrade to SLA 3 for £50pm (Comes as standard with Business Ethernet.)