Want to buy from us, but tempted by an offer from another company that looks "too good to refuse?" - well, we'll match it! Simple.
Your current broadband provider may offer to switch you over to their Full Fibre network, but you might prefer to take this opportunity to change provider. Why not switch to Lightning Fibre, your locally-operated Full Fibre broadband provider? We're rated Excellent on Trustpilot, unlike many mainstream providers. And what's even better is that we don't increase your prices each year whilst you're under a fixed term contract.
To help make that a reality, we will match any current “Full Fibre broadband” offer from any Full Fibre broadband supplier. Just call us and we’ll match any valid offer.
It’s time to say goodbye to poor customer service, unfair annual price hikes and empty promises. We guarantee you the speeds you pay for, always. This is the fastest and most reliable broadband available in Eastbourne. If you need us, our support team will answer the phone, promptly, every day from 8am to 8pm - no more long wait times! We can usually get you installed in under three weeks from the date of your order.
We don't like small print, but just to make sure everything is clear, here are some T&Cs:
This is a like-for-like offer, based on our existing product range and hardware.
This is a price match offer for Full Fibre Broadband only - that means a full fibre service connected right into your modem (FTTP/FTTH - Fibre to the Premises/Home) - not an old, copper/fibre hybrid service (refered to as FTTC - Fibre to the Cabinet).
This is an offer for residential broadband, not business broadband.
We will match: the monthly price, contract term, guaranteed speed (at the modem) from 100Mbps up to 900Mbps.
We will provide a Modem and Router, free of charge.
Offer valid for new customers only - sorry!
Broadband Only. Excludes Phone and TV services.
Excludes cash incentives including gift vouchers. Our team can, at their discretion, provide some free months' service to match the value of a gift card.
Excludes 'boosters' or extenders, and excludes a mobile phone back up service.
No other offers or discounts apply.
We reserve to right to refuse on a case by case basis, or withdraw this offer, at any time, at our complete discretion and without reason or notice.
We may request proof of the offer - be it a flyer, mailing or email. We cannot match an offer for which you cannot provide proof - for example a radio advert. The offer must be valid for your specific address, and dated within the past 30 days.
And, lastly, you won't regret choosing Lightning Fibre Full Fibre - we're rated Excellent on Trustpilot for a reason!